Last updated: 30th June, 2026

This Privacy Policy describes our policies and procedures on the collection, use, and disclosure of your information when You use the Service. It also explains Your privacy rights and how the law protects You.

We use Your Personal Data to provide and improve the Service. By using the Service, You agree to the collection and use of information in accordance with this Privacy Policy.

1. Definitions

Words with capitalised initial letters have the meanings defined below. These definitions apply whether the terms appear in singular or plural form.

• Account means a unique account created for You to access our Service or parts of our Service.

• Affiliate means an entity that controls, is controlled by, or is under common control with a party, where "control" means ownership of 50% or more of the shares, equity interest, or other securities entitled to vote for the election of directors or other managing authority.

• Company (referred to as "the Company", "We", "Us", or "Our" in this Policy) refers to Elfina Health.

• Cookies are small files placed on Your computer, mobile device, or any other device by a website, containing details of Your browsing history on that website among other uses.

• Country refers to: Delhi, India.

• Device means any device that can access the Service, such as a computer, a mobile phone, or a digital tablet.

• Personal Data is any information that relates to an identified or identifiable individual.

• Service refers to the Website.

• Service Provider means any natural or legal person who processes data on behalf of the Company — including third-party companies or individuals employed to facilitate the Service, provide the Service on behalf of the Company, perform related services, or assist the Company in analysing how the Service is used.

• Usage Data refers to data collected automatically, either generated by the use of the Service or from the Service infrastructure itself (for example, the duration of a page visit).

• Website refers to Elfina Health, accessible at https://elfinahealth.com/.

• You means the individual accessing or using the Service, or the company or other legal entity on behalf of which such individual is accessing or using the Service.

2. Data We Collect

Personal Data

While using Our Service, We may ask You to provide certain personally identifiable information. By providing Your email address through our lead form or any other means on our Service, You consent to receive marketing, promotional, and informational communications from Elfina Health. These may include updates about our services, special offers, newsletters, and other content we believe may be of interest to You.

You can opt out of these communications at any time by following the unsubscribe instructions in any email or by contacting us directly.

Personally identifiable information may include, but is not limited to:

• Email address

• First name and last name

• Phone number

• Usage Data

Usage Data

Usage Data is collected automatically when You use the Service. It may include:

• Your device's IP address

• Browser type and version

• Pages of our Service that You visit

• Time and date of Your visit, and time spent on pages

• Unique device identifiers and other diagnostic data

When You access the Service via a mobile device, We may also collect information such as the type of mobile device, mobile device unique ID, mobile operating system, mobile browser type, and other diagnostic data. We may also collect information that Your browser sends whenever You visit our Service.

3. Cookies and Tracking Technologies

We use Cookies and similar tracking technologies (beacons, tags, and scripts) to track activity on Our Service and store certain information. Cookies can be "Persistent" (remaining on Your device when You go offline) or "Session" (deleted as soon as You close Your browser).

You can instruct Your browser to refuse all Cookies or to notify You when a Cookie is being sent. However, if You do not accept Cookies, some parts of our Service may not be available to You.

We use the following categories of Cookies:

• Necessary / Essential Cookies (Session Cookies, administered by Us)
  These are essential to provide You with services available through the Website and to enable core features. They authenticate users and prevent fraudulent use of accounts. Without these Cookies, the requested services cannot be provided.

• Cookies Policy / Notice Acceptance Cookies (Persistent Cookies, administered by Us)
  These identify whether users have accepted the use of Cookies on the Website.

• Functionality Cookies (Persistent Cookies, administered by Us)
  These allow us to remember choices You make when using the Website, such as login details or language preferences, to provide a more personalised experience.

We also use web beacons (also called clear gifs, pixel tags, or single-pixel gifs) in certain sections of our Service and in emails. These allow us to count users who have visited pages or opened emails, and to gather related website statistics.

4. How We Use Your Data

The Company may use Personal Data for the following purposes:

• To provide and maintain our Service, including monitoring usage.

• To manage Your Account and give You access to functionalities available to registered users.

• To fulfil a contract, including the purchase of services You have requested through the Service.

• To contact You by email, telephone, SMS, or other electronic means regarding updates, informational communications, or security notifications.

• To send You offers and information about goods, services, and events similar to those You have already purchased or enquired about, unless You have opted out.

• To manage Your requests to Us.

• For business transfers, such as evaluating or conducting a merger, restructuring, or sale of assets.

• For analytics and improvement, including data analysis, identifying usage trends, measuring promotional effectiveness, and improving our Service and products.

5. How We Share Your Data

We may share Your personal information in the following situations:

• With Service Providers to monitor and analyse the use of our Service, and to contact You.

• For business transfers, in connection with a merger, sale of Company assets, financing, or acquisition of all or part of Our business.

• With Affiliates, including Our parent company, subsidiaries, joint venture partners, and entities under common control with Us. Affiliates are required to honour this Privacy Policy.

• With business partners to offer You certain products, services, or promotions.

• With other users, when You share personal information in public areas of the Service. Such information may be viewed by all users and may be publicly distributed.

• With Your consent, for any other purpose You have agreed to.

6. Retention of Your Personal Data

The Company will retain Your Personal Data only for as long as is necessary for the purposes set out in this Privacy Policy. We will retain and use Your Personal Data to the extent required to comply with legal obligations, resolve disputes, and enforce our agreements and policies.

Usage Data is generally retained for a shorter period, except when it is used to improve the security or functionality of Our Service, or when We are legally required to retain it for longer.

7. Transfer of Your Personal Data

Your information, including Personal Data, is processed at the Company's operating offices and in any other places where the parties involved in processing are located. This means Your information may be transferred to, and maintained on, computers located outside Your state, province, country, or other governmental jurisdiction where data protection laws may differ from those in Your jurisdiction.

Your consent to this Privacy Policy, followed by Your submission of such information, represents Your agreement to that transfer.

The Company will take all steps reasonably necessary to ensure Your data is treated securely and in accordance with this Privacy Policy. No transfer of Your Personal Data will take place to an organisation or country unless adequate controls are in place to protect the security of Your data and other personal information.

8. Deleting Your Personal Data

You have the right to delete, or request that We assist in deleting, the Personal Data We have collected about You.

You may update, amend, or delete Your information at any time by signing into Your Account (if You have one) and visiting the account settings section. You may also contact Us directly to request access to, correction of, or deletion of any personal information You have provided.

Please note that We may need to retain certain information when We have a legal obligation or lawful basis to do so.

9. Disclosure of Your Personal Data

Business Transactions

If the Company is involved in a merger, acquisition, or asset sale, Your Personal Data may be transferred. We will provide notice before Your Personal Data is transferred and becomes subject to a different Privacy Policy.

Law Enforcement

Under certain circumstances, the Company may be required to disclose Your Personal Data if required by law or in response to valid requests by public authorities, such as a court or a government agency.

Other Legal Requirements

The Company may disclose Your Personal Data in the good faith belief that such action is necessary to:

• Comply with a legal obligation

• Protect and defend the rights or property of the Company

• Prevent or investigate possible wrongdoing in connection with the Service

• Protect the personal safety of users of the Service or the public

• Protect against legal liability

10. Security of Your Personal Data

The security of Your Personal Data is important to Us. While We strive to use commercially acceptable means to protect Your Personal Data, please be aware that no method of transmission over the Internet or method of electronic storage is 100% secure. We cannot guarantee its absolute security.

11. Children's Privacy

Our Service does not address anyone under the age of 13. We do not knowingly collect personally identifiable information from anyone under the age of 13.

If You are a parent or guardian and You are aware that Your child has provided Us with Personal Data, please contact Us. If We become aware that We have collected Personal Data from anyone under the age of 13 without verification of parental consent, We will take steps to remove that information from Our servers.

Where We need to rely on consent as a legal basis for processing Your information and Your country requires consent from a parent, We may require Your parent's consent before We collect and use that information.

12. Links to Other Websites

Our Service may contain links to websites that are not operated by Us. If You click on a third-party link, You will be directed to that third party's site. We strongly advise You to review the Privacy Policy of every site You visit.

We have no control over, and assume no responsibility for, the content, privacy policies, or practices of any third-party sites or services.

13. Changes to This Privacy Policy

We may update Our Privacy Policy from time to time. We will notify You of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date at the top.

Where changes are significant, We will let You know via email or a prominent notice on Our Service before the change becomes effective.

We encourage You to review this Privacy Policy periodically. Changes are effective when posted on this page.

14. Contact Us

If you have any questions about this Privacy Policy, You can reach us by email at: tanvi@elfinahealth.com